One way pharmacy can keep hospice patients, family members, and caregivers satisfied is by making sure standing orders such as medication refills are delivered on a monthly basis and on-time. In many instances I see patients and caregivers calling the pharmacy to request refills for meds that should have been sent over a week ago. This includes treatments for blood pressure, diabetes, and seizures; medications patients need on a daily basis to have control over comorbidities, including both primary and secondary diagnoses. We understand it is difficult for hospice workers and nurses to keep track of all their patient’s medications, which is why we have created a new strategy to tackle this on, the Auto-Fills Program.
Short for Automatic Refills, Auto-Fills insures patients will automatically receive their medications on-time every month, without the hassle of hospice having to fulfill this responsibility. All the hospice needs to do is contact the pharmacy for any changes that are made to the patient’s therapy and of course in the unfortunate event when a patient passes away. Ultimately, Auto-Fills save time/money and, most importantly, improve patient care.